Cannot log into my [redacted] account

I’m trying to login into my SFTP to update my site, but I cannot get in. Are other experiencing an issue? Has something changed? Filezilla is attempting to connect like so…

|Status:|Connecting to…|
|Response:|fzSftp started, protocol_version=11|
|Command:|open [redacted] 22|

@najvsorg Since this involves your account, we will open a ticket about it on your behalf.

Thanks. It’s been so long since there’s been an issue, I don’t even recall where to do that. I’m still experiencing the issue for the record.