# Major OUTAGE incident

**URL:** <https://support.ibiblio.org/t/major-outage-incident/892>\
**Category:** Outage\
**Created:** [November 29, 2024, 8:11pm UTC](https://support.ibiblio.org/t/major-outage-incident/892 "2024-11-29T20:11:07Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![cmpalmer](https://support.ibiblio.org/user_avatar/support.ibiblio.org/cmpalmer/32/5_2.png) [@cmpalmer](https://support.ibiblio.org/u/cmpalmer)\
**Post date:** [November 29, 2024, 8:11pm UTC](https://support.ibiblio.org/t/major-outage-incident/892/1 "2024-11-29T20:11:07Z")

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On Thursday the 28th of November 2024 (the Thanksgiving holiday here) in the afternoon, our Domain Registrar suspended our domain due to a false positive in one of their systems. Because of communications complications involving the holiday, it took us more than 18 hours to reinstate the domain. The vast majority of ibiblio-supported sites and service have been impacted. We are still working to resolve the lingering effects and plan future steps to avoid a recurrence of this problem.

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**Author:** ![cmpalmer](https://support.ibiblio.org/user_avatar/support.ibiblio.org/cmpalmer/32/5_2.png) [@cmpalmer](https://support.ibiblio.org/u/cmpalmer)\
**Post date:** [November 29, 2024, 8:57pm UTC](https://support.ibiblio.org/t/major-outage-incident/892/2 "2024-11-29T20:57:33Z")

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Most services we have reviewed are again fully functional. If you notice an ibiblio-hosted service is not working as expected and you believe it may be related to the DNS outage that started on Thursday, please reply here.

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**Author:** ![whupitdept](https://support.ibiblio.org/letter_avatar_proxy/v4/letter/w/a6a055/32.png) [@whupitdept](https://support.ibiblio.org/u/whupitdept)\
**Post date:** [November 30, 2024, 1:55am UTC](https://support.ibiblio.org/t/major-outage-incident/892/3 "2024-11-30T01:55:17Z")

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Hi,  
The connection to [audio-ice2.ibiblio.org:8000](http://audio-ice2.ibiblio.org:8000) works for http, but NOT https. I assume a cert needs to be renewed(?).

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**Author:** ![cmpalmer](https://support.ibiblio.org/user_avatar/support.ibiblio.org/cmpalmer/32/5_2.png) [@cmpalmer](https://support.ibiblio.org/u/cmpalmer)\
**Post date:** [November 30, 2024, 2:49am UTC](https://support.ibiblio.org/t/major-outage-incident/892/4 "2024-11-30T02:49:32Z")

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Are you still using a bare IP addr from when DNS was failing somewhere in your config? I’m scratching my head as to what can be causing the failure for you, because the cert looks fine in a browser, and you can see the expiry from a CLI session like this:

```auto
 openssl s_client -showcerts -servername audio-ice2.ibiblio.org -connect audio-ice2.ibiblio.org:443 2>&1| openssl x509 -noout -dates |grep ^notAfter

```

… with the result of the above for me being:

```auto
notAfter=Mar 12 23:59:59 2025 GMT

```

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**Author:** ![Daniel](https://support.ibiblio.org/letter_avatar_proxy/v4/letter/d/3ec8ea/32.png) [@Daniel](https://support.ibiblio.org/u/Daniel)\
**Post date:** [November 30, 2024, 5:13pm UTC](https://support.ibiblio.org/t/major-outage-incident/892/5 "2024-11-30T17:13:07Z")

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I’m the admin of the OESF account, everything works now as before, thanks for your fast response in fixing this issue.

Daniel