HTTP 500 errors on B-Greek

Some users are encountering 500 errors. Others are not. This seems related to an upgrade from phpBB 3.2.2 to phpBB 3.3.2. See this thread:

https://www.phpbb.com/community/viewtopic.php?f=661&t=2578786&start=15

Thanks for this @Jonathan.Robie. We haven’t been able to reproduce this error yet, but are looking forward to hearing from folks on the forum who are having this problem so we can help.

Hi CristĂłbal,

I cleared cookies and reproduced the problem on the BGreek forum this morning at 7:59 AM Pacific and sent you and Jonathan email. I reproduced it on both HTTP and HTTPS protocols.

Thx
D

Hi, here is some more information, as requested. Anything else I could try on my end to help resolve this problem?

curl -b cookies -c cookies -D - https://www.ibiblio.org/bgreek/forum/

HTTP/1.1 500 Internal Server Error
Date: Fri, 15 Jan 2021 21:56:56 GMT
Server: Apache
X-Powered-By: PHP/7.3.26
Content-Length: 0
Content-Type: text/html; charset=UTF-8
1 Like

Hi @scot, I think at this point the next step is for us to coördinate with @Jonathan.Robie on a time to switch which web server(s) within our infrastructure host this forum so we can get near-real-time logs to him. I don’t have a specific timeline tonight, but if you haven’t seen an update here by next Tuesday with a time estimate, please do feel free to ping again.

Hi @Jonathan.Robie, did you by chance see the last message from @cmpalmer about moving B-Greek to a new server for further troubleshooting?

Hi @Jonathan.Robie, did you by chance see the last message from @cmpalmer about moving B-Greek to a new server for further troubleshooting?

Maybe this is progress. The site is now returning a different error message.

curl -b cookies -c cookies -D - https://www.ibiblio.org/bgreek/forum/
HTTP/1.0 500 Internal Server Error
Date: Thu, 28 Jan 2021 18:39:04 GMT
Server: Apache
Set-Cookie: bgreek_forum_002_u=1; expires=Fri, 28-Jan-2022 18:39:05 GMT; path=/; domain=.ibiblio.org; HttpOnly
Set-Cookie: bgreek_forum_002_k=; expires=Fri, 28-Jan-2022 18:39:05 GMT; path=/; domain=.ibiblio.org; HttpOnly
Set-Cookie: bgreek_forum_002_sid=522487c80b64e919df577fa5cfda4b33; expires=Fri, 28-Jan-2022 18:39:05 GMT; path=/; domain=.ibiblio.org; HttpOnly
Content-Length: 1901
Content-Type: text/html; charset=UTF-8
Connection: keep-alive

<b>[phpBB Debug] PHP Warning</b>: in file <b>[ROOT]/phpbb/db/driver/mysqli.php</b> on line <b>257</b>: <b>mysqli_fetch_assoc(): Couldn't fetch mysqli_result</b><br />
<b>[phpBB Debug] PHP Warning</b>: in file <b>[ROOT]/phpbb/db/driver/mysqli.php</b> on line <b>319</b>: <b>mysqli_free_result(): Couldn't fetch mysqli_result</b><br />
<b>[phpBB Debug] PHP Warning</b>: in file <b>[ROOT]/phpbb/db/driver/mysqli.php</b> on line <b>257</b>: <b>mysqli_fetch_assoc(): Couldn't fetch mysqli_result</b><br />
<b>[phpBB Debug] PHP Warning</b>: in file <b>[ROOT]/phpbb/db/driver/mysqli.php</b> on line <b>319</b>: <b>mysqli_free_result(): Couldn't fetch mysqli_result</b><br />
<b>[phpBB Debug] PHP Warning</b>: in file <b>[ROOT]/phpbb/db/driver/mysqli.php</b> on line <b>257</b>: <b>mysqli_fetch_assoc(): Couldn't fetch mysqli_result</b><br />
<b>[phpBB Debug] PHP Warning</b>: in file <b>[ROOT]/phpbb/db/driver/mysqli.php</b> on line <b>319</b>: <b>mysqli_free_result(): Couldn't fetch mysqli_result</b><br />
<b>[phpBB Debug] PHP Warning</b>: in file <b>[ROOT]/vendor/s9e/text-formatter/src/Configurator/RendererGenerators/PHP.php</b> on line <b>128</b>: <b>file_put_contents(./cache/production//s9e_renderer_ccbfef5bd88299c831953469c2ab5f07eb9bf525.php): failed to open stream: Permission denied</b><br />
<b>[phpBB Debug] PHP Warning</b>: in file <b>[ROOT]/vendor/s9e/text-formatter/src/Configurator/RendererGenerators/PHP.php</b> on line <b>134</b>: <b>include(./cache/production//s9e_renderer_ccbfef5bd88299c831953469c2ab5f07eb9bf525.php): failed to open stream: Permission denied</b><br />
<b>[phpBB Debug] PHP Warning</b>: in file <b>[ROOT]/vendor/s9e/text-formatter/src/Configurator/RendererGenerators/PHP.php</b> on line <b>134</b>: <b>include(): Failed opening './cache/production//s9e_renderer_ccbfef5bd88299c831953469c2ab5f07eb9bf525.php' for inclusion (include_path='.:/usr/share/php')</b><br />