# Latest **URL:** https://support.ibiblio.org/latest.md [Latest](https://support.ibiblio.org/latest.md) · [Categories](https://support.ibiblio.org/categories.md) --- ## [Welcome to ibiblio support](https://support.ibiblio.org/t/welcome-to-ibiblio-support/7)
**Author:** [@system](https://support.ibiblio.org/u/system)\ **Replies:** 0\ **Last updated:** [July 14, 2020, 6:45pm UTC](https://support.ibiblio.org/t/welcome-to-ibiblio-support/7 "2020-07-14T18:45:27Z")
It turns out that ibiblio contributors are some of the best people, especially when it comes to helping each other resolve problems with their collections. The small staff are very happy to jump in and help when they can… --- ## [UNPLANNED. IMPORTANT: Public PHP temporarily disabled](https://support.ibiblio.org/t/unplanned-important-public-php-temporarily-disabled/1078)
**Author:** [@cmpalmer](https://support.ibiblio.org/u/cmpalmer)\ **Replies:** 7\ **Last updated:** [October 22, 2026, 12:15am UTC](https://support.ibiblio.org/t/unplanned-important-public-php-temporarily-disabled/1078 "2026-10-22T00:15:02Z")
To protect ibiblio contributors, visitors, and infrastructure, we are preëmptively disabling PHP execution across all publicly accessible ibiblio web assets beginning the morning of Wednesday, October 21, 2026. This tem… --- ## [openbookproject.net has stopped loading.](https://support.ibiblio.org/t/openbookproject-net-has-stopped-loading/1080)
**Author:** [@jelkner](https://support.ibiblio.org/u/jelkner)\ **Replies:** 0\ **Last updated:** [October 21, 2026, 7:32pm UTC](https://support.ibiblio.org/t/openbookproject-net-has-stopped-loading/1080 "2026-10-21T19:32:20Z")
I have been hosting OER educational resources on ibiblio.org through openbookproject.org since 1999, but over the last few days it has stopped working. What can I do? My students can not access the OER textbooks we use … --- ## [Another outage today? Oct. 7th, 2026](https://support.ibiblio.org/t/another-outage-today-oct-7th-2026/1079)
**Author:** [@rarousse](https://support.ibiblio.org/u/rarousse)\ **Replies:** 0\ **Last updated:** [October 21, 2026, 7:32pm UTC](https://support.ibiblio.org/t/another-outage-today-oct-7th-2026/1079 "2026-10-21T19:32:08Z")
Is there another outage going on today? I’m unable to reach my website. --- ## [My first post stuck in "pending"](https://support.ibiblio.org/t/my-first-post-stuck-in-pending/1073)
**Author:** [@Dan-Q](https://support.ibiblio.org/u/Dan-Q)\ **Replies:** 2\ **Last updated:** [October 15, 2026, 10:48am UTC](https://support.ibiblio.org/t/my-first-post-stuck-in-pending/1073 "2026-10-15T10:48:27Z")
Hi! I registered my account a week ago and posted a message but it’s been stuck in “pending” ever since. I assume that it’s waiting for an administrator to look at it and check that I’m a real human being (and not a spam… --- ## [Slow response times for our site](https://support.ibiblio.org/t/slow-response-times-for-our-site/1070)
**Author:** [@rf-confluence](https://support.ibiblio.org/u/rf-confluence)\ **Replies:** 4\ **Last updated:** [October 9, 2026, 8:11pm UTC](https://support.ibiblio.org/t/slow-response-times-for-our-site/1070 "2026-10-09T20:11:55Z")
In recent days, our site - www.confluence.org - has been responding very slowly. Has anyone else experienced this? Is there any resolution in sight?? --- ## [Certificate problem for the "confluence" project](https://support.ibiblio.org/t/certificate-problem-for-the-confluence-project/1067)
**Author:** [@rf-confluence](https://support.ibiblio.org/u/rf-confluence)\ **Replies:** 4\ **Last updated:** [September 18, 2026, 7:44pm UTC](https://support.ibiblio.org/t/certificate-problem-for-the-confluence-project/1067 "2026-09-18T19:44:22Z")
The certificate for “confluence.org” no longer lists “confluence.org” or “www.confluence.org” as an ‘alt name’. So web browsers cannot currently access either of those domain names. --- ## [UNPLANNED vhosts outage](https://support.ibiblio.org/t/unplanned-vhosts-outage/1062)
**Author:** [@cmpalmer](https://support.ibiblio.org/u/cmpalmer)\ **Replies:** 14\ **Last updated:** [July 31, 2026, 6:27pm UTC](https://support.ibiblio.org/t/unplanned-vhosts-outage/1062 "2026-07-31T18:27:41Z")
Nearly all virtually hosted ibiblio websites (anything sharing an IPv4 address with vhost.ibiblio.org) is currently unavailable while we investigate a security issue flagged by an outside entity. We do not yet have a tim… --- ## [Removing default Indexes for collections under /public/html](https://support.ibiblio.org/t/removing-default-indexes-for-collections-under-public-html/461)
**Author:** [@cmpalmer](https://support.ibiblio.org/u/cmpalmer)\ **Replies:** 1\ **Last updated:** [July 23, 2026, 4:08pm UTC](https://support.ibiblio.org/t/removing-default-indexes-for-collections-under-public-html/461 "2026-07-23T16:08:42Z")
Today we are making a systems change that affects collections hosted under /public/html and visible to the public at https://www.ibiblio.org and http://www.ibiblio.org. This change should not meaningfully affect the vas… --- ## [PLANNED, ACTION REQUIRED: vhost.ibiblio re-IP for IPv6](https://support.ibiblio.org/t/planned-action-required-vhost-ibiblio-re-ip-for-ipv6/1053)
**Author:** [@cmpalmer](https://support.ibiblio.org/u/cmpalmer)\ **Replies:** 1\ **Last updated:** [June 22, 2026, 2:00pm UTC](https://support.ibiblio.org/t/planned-action-required-vhost-ibiblio-re-ip-for-ipv6/1053 "2026-06-22T14:00:40Z")
If you control DNS for your ibiblio-hosted domain, this is a BREAKING CHANGE, and you MUST take action by confirming your DNS on the 22nd of June, 2026. Read on for details. Networking changes on the UNC-CH campus mean … --- ## [Limit on stream listeners ](https://support.ibiblio.org/t/limit-on-stream-listeners/1056)
**Author:** [@GratefulDave](https://support.ibiblio.org/u/GratefulDave)\ **Replies:** 1\ **Last updated:** [June 19, 2026, 7:04pm UTC](https://support.ibiblio.org/t/limit-on-stream-listeners/1056 "2026-06-19T19:04:30Z")
Is there an upper limit to the number of simultaneous listeners that can attach to the WCOM stream? --- ## [Expired certificate!](https://support.ibiblio.org/t/expired-certificate/1047)
**Author:** [@rf-confluence](https://support.ibiblio.org/u/rf-confluence)\ **Replies:** 5\ **Last updated:** [June 11, 2026, 1:56pm UTC](https://support.ibiblio.org/t/expired-certificate/1047 "2026-06-11T13:56:43Z")
The “Let’s Encrypt” certificate for “confluence.org” (and many other domain names) expired at Mon, 25 May 2026 19:00:04 GMT (2.5 hours ago, as of now). --- ## [Getting "internal server error"s with the "submit.php" script ("confluence" project)](https://support.ibiblio.org/t/getting-internal-server-error-s-with-the-submit-php-script-confluence-project/1049)
**Author:** [@rf-confluence](https://support.ibiblio.org/u/rf-confluence)\ **Replies:** 1\ **Last updated:** [June 5, 2026, 7:08pm UTC](https://support.ibiblio.org/t/getting-internal-server-error-s-with-the-submit-php-script-confluence-project/1049 "2026-06-05T19:08:21Z")
Karen et al, I’m finding that the web server for the “confluence” project is often failing - returning an “internal server error” when a user uses our “submit.php” script to upload multiple large files. The problem usu… --- ## [Multi-Bandwidth Icecast Radio Streaming](https://support.ibiblio.org/t/multi-bandwidth-icecast-radio-streaming/1048)
**Author:** [@balschuler](https://support.ibiblio.org/u/balschuler)\ **Replies:** 0\ **Last updated:** [May 25, 2026, 11:27pm UTC](https://support.ibiblio.org/t/multi-bandwidth-icecast-radio-streaming/1048 "2026-05-25T23:27:15Z")
Hi there, I volunteer at WCOM 103.5 and was hoping someone might be able to help me understand how we would go about offering either multi-bandwidth streaming via Icecast, or adaptive streaming via Icecast. Ideally we’… --- ## [Update to Contributor Terms](https://support.ibiblio.org/t/update-to-contributor-terms/1045)
**Author:** [@cmpalmer](https://support.ibiblio.org/u/cmpalmer)\ **Replies:** 0\ **Last updated:** [May 24, 2026, 11:57pm UTC](https://support.ibiblio.org/t/update-to-contributor-terms/1045 "2026-05-24T23:57:55Z")
Our Contributor Terms as they exist today are only a few words on our “Share” page, and they were last updated in 2005. As a reminder, that’s the same year YouTube started, and it predates the iPhone by about two years. … --- ## [Help: Password reset](https://support.ibiblio.org/t/help-password-reset/1031)
**Author:** [@lhcizewski](https://support.ibiblio.org/u/lhcizewski)\ **Replies:** 1\ **Last updated:** [May 6, 2026, 3:43pm UTC](https://support.ibiblio.org/t/help-password-reset/1031 "2026-05-06T15:43:00Z")
After my PC crashed, I installed my MobaXterm on my new PC. I’ll skip the details but I am unable to access my passwords for my two sites I assess the easiest solution would be to reset the passwords for my sites and ren… --- ## [IPv6 Connection Reset](https://support.ibiblio.org/t/ipv6-connection-reset/1028)
**Author:** [@Erik\_Kershaw](https://support.ibiblio.org/u/Erik_Kershaw)\ **Replies:** 1\ **Last updated:** [April 11, 2026, 1:52am UTC](https://support.ibiblio.org/t/ipv6-connection-reset/1028 "2026-04-11T01:52:06Z")
C:\\Users\\kersh\>curl -v -6 http://www.ibiblio.org/wcom/podcast/mp3s/WeeklyDoseOf/WeeklyDoseOf-2026-04-03.mp3 Host www.ibiblio.org:80 was resolved. IPv6: 2606:f640:6000:321:0:bad:cafe:23 IPv4: (none) Trying \[2606:f640:60… --- ## [ERR\_CONNECTION\_RESET](https://support.ibiblio.org/t/err-connection-reset/1027)
**Author:** [@Erik\_Kershaw](https://support.ibiblio.org/u/Erik_Kershaw)\ **Replies:** 0\ **Last updated:** [April 6, 2026, 12:18pm UTC](https://support.ibiblio.org/t/err-connection-reset/1027 "2026-04-06T12:18:27Z")
There appears to be a problem getting to www.ibiblio.org. I have checked all my local firewall rules, disabled firewall, disabled antivirus, tried differing DNS address etc. All attempts to access from IPv6: ? 2600:17… --- ## [UNPLANNED www.ibiblio.org outage](https://support.ibiblio.org/t/unplanned-www-ibiblio-org-outage/1023)
**Author:** [@cmpalmer](https://support.ibiblio.org/u/cmpalmer)\ **Replies:** 6\ **Last updated:** [April 4, 2026, 1:00pm UTC](https://support.ibiblio.org/t/unplanned-www-ibiblio-org-outage/1023 "2026-04-04T13:00:19Z")
Investigating high traffic volume affecting services on www.ibiblio.org --- ## [Lost Media From ibiblio Blog](https://support.ibiblio.org/t/lost-media-from-ibiblio-blog/1022)
**Author:** [@RRRice](https://support.ibiblio.org/u/RRRice)\ **Replies:** 1\ **Last updated:** [March 18, 2026, 1:33am UTC](https://support.ibiblio.org/t/lost-media-from-ibiblio-blog/1022 "2026-03-18T01:33:46Z")
Hello! I hope you are doing well. A group of students uploaded a project on the Goldsboro bombing 26 years ago, and I was wondering if the interview footage was still buried on your servers somewhere? I was wondering wh… --- ## [Connection timed out](https://support.ibiblio.org/t/connection-timed-out/1021)
**Author:** [@freax](https://support.ibiblio.org/u/freax)\ **Replies:** 3\ **Last updated:** [March 13, 2026, 3:10pm UTC](https://support.ibiblio.org/t/connection-timed-out/1021 "2026-03-13T15:10:40Z")
Some visitors, and myself, are unable to access ibiblio.org. We’re seeing “connection timed out” errors. (https://ibiblio.org/mal/MO/philm/) Curiously it is happening using Firefox, but Safari is working for me, but not… --- ## [Need 2025 user reports WHUP](https://support.ibiblio.org/t/need-2025-user-reports-whup/1020)
**Author:** [@Stationmgr](https://support.ibiblio.org/u/Stationmgr)\ **Replies:** 1\ **Last updated:** [March 13, 2026, 12:41am UTC](https://support.ibiblio.org/t/need-2025-user-reports-whup/1020 "2026-03-13T00:41:13Z")
Hello all- I need the stream reports for 2025 for WHUPFM - I’m new to the organization- and currently trying to manage all licensing reporting etc. Thanks! - Danielle --- ## [PLANNED MAINTENANCE outage: gutenberg.org](https://support.ibiblio.org/t/planned-maintenance-outage-gutenberg-org/1018)
**Author:** [@cmpalmer](https://support.ibiblio.org/u/cmpalmer)\ **Replies:** 2\ **Last updated:** [March 5, 2026, 4:09pm UTC](https://support.ibiblio.org/t/planned-maintenance-outage-gutenberg-org/1018 "2026-03-05T16:09:49Z")
Systems changes are required for continued safe upgrades to software powering gutenberg.org. Expected unavailability of sites and systems related to Project Gutenberg, including https://www.gutenberg.org/, during the fol… --- ## [Rsync services for distros](https://support.ibiblio.org/t/rsync-services-for-distros/1019)
**Author:** [@cmpalmer](https://support.ibiblio.org/u/cmpalmer)\ **Replies:** 0\ **Last updated:** [March 4, 2026, 9:50pm UTC](https://support.ibiblio.org/t/rsync-services-for-distros/1019 "2026-03-04T21:50:06Z")
Previously, distro.ibiblio.org provided rsync as a service. Underlying systems changes have lead us to consolidate those services on rsync.ibiblio.org. Please update your scripts that were previously pointing to distro.i… --- ## [Network instability](https://support.ibiblio.org/t/network-instability/1017)
**Author:** [@cmpalmer](https://support.ibiblio.org/u/cmpalmer)\ **Replies:** 2\ **Last updated:** [March 3, 2026, 7:54pm UTC](https://support.ibiblio.org/t/network-instability/1017 "2026-03-03T19:54:39Z")
We are aware of sporadic issues resulting in 504 errors across our infrastructure. This is not unique to any one collection or cluster. We are working on the weekend trying to pull together information that will allow us… --- ## [Support and Service Agreement](https://support.ibiblio.org/t/support-and-service-agreement/1011)
**Author:** [@jon.fackrell](https://support.ibiblio.org/u/jon.fackrell)\ **Replies:** 1\ **Last updated:** [January 27, 2026, 10:12pm UTC](https://support.ibiblio.org/t/support-and-service-agreement/1011 "2026-01-27T22:12:53Z")
Hi, I am the Technical Administrator for the Code4Lib Journal WordPress site. Who can I talk to about our service agreement? I think we’ve been hosting the site with you for a while, and none of the current members of t… --- ## [Network change making IPv6 unreachable](https://support.ibiblio.org/t/network-change-making-ipv6-unreachable/1000)
**Author:** [@cmpalmer](https://support.ibiblio.org/u/cmpalmer)\ **Replies:** 7\ **Last updated:** [January 23, 2026, 3:29pm UTC](https://support.ibiblio.org/t/network-change-making-ipv6-unreachable/1000 "2026-01-23T15:29:14Z")
An after-hours change made yesterday, Wednesday the 14th around 6p local time has left IPv6 resources at ibiblio unreachable beyond the UNC-CH campus. ibiblio staff are working with other UNC-CH staff to troubleshoot, id… --- ## ["503 Service Unavailable" error when trying to access www.confluence.org](https://support.ibiblio.org/t/503-service-unavailable-error-when-trying-to-access-www-confluence-org/1004)
**Author:** [@rf-confluence](https://support.ibiblio.org/u/rf-confluence)\ **Replies:** 2\ **Last updated:** [January 19, 2026, 1:59pm UTC](https://support.ibiblio.org/t/503-service-unavailable-error-when-trying-to-access-www-confluence-org/1004 "2026-01-19T13:59:21Z")
iBiblio staff: Please acknowledge that you are aware of this issue, and are working on it. --- ## [IPV6 Failing for http](https://support.ibiblio.org/t/ipv6-failing-for-http/1005)
**Author:** [@Erik\_Kershaw](https://support.ibiblio.org/u/Erik_Kershaw)\ **Replies:** 0\ **Last updated:** [January 19, 2026, 1:49pm UTC](https://support.ibiblio.org/t/ipv6-failing-for-http/1005 "2026-01-19T13:49:19Z")
I’ve looked as far as I can look, but I am pretty certain the connection resets are ipv6 failing and rejected by www.ibiblio.org. Look below… C:\\Users\\kersh\>tracert -d www.ibiblio.org Tracing route to www.ibiblio.org … --- ## [login.ibiblio.org is unreachable since around 9:15 AM ET 1/5/26](https://support.ibiblio.org/t/login-ibiblio-org-is-unreachable-since-around-9-15-am-et-1-5-26/996)
**Author:** [@gerardr](https://support.ibiblio.org/u/gerardr)\ **Replies:** 8\ **Last updated:** [January 17, 2026, 11:12pm UTC](https://support.ibiblio.org/t/login-ibiblio-org-is-unreachable-since-around-9-15-am-et-1-5-26/996 "2026-01-17T23:12:59Z")
Subject says it all. A connection timed out around 9:15 AM this morning, 2026-01-05. Thanks for taking a look. At 1 pm: ping login1.ibiblio.org PING login1.ibiblio.org (2606:f640:6000:322:0:bad:cafe:2) 56 data bytes … [Next page](https://support.ibiblio.org/latest.md?page=1)